Privacy Policy

Your privacy matters. This policy explains what personal data we collect, how we use it and the rights you have in relation to your data when using Security Desk.

1. What information we collect

We collect information you provide directly and information collected automatically when you use the Service. This includes:

  • Account data: name, company name, business email, phone number, address and billing information.
  • User content: incidents, patrol logs, notes, images and other data you upload into the platform.
  • Usage data: IP address, device information, browser type, pages visited and actions performed in the Service.
  • Support records: communications with our support and success teams.

2. How we use your information

We use collected information to:

  • Provide, operate and maintain the Service;
  • Process transactions and manage billing;
  • Investigate incidents and provide support;
  • Improve the Service, analytics and reporting;
  • Comply with legal obligations and protect our rights.

3. Cookies and similar technologies

We use cookies and similar technologies to operate the Service and improve user experience. Common uses include session management, analytics and remembering preferences.

You can usually control cookie settings via your browser. Disabling non-essential cookies may affect features.

4. Third-party services

We may share data with trusted third-party providers (hosting, analytics, payment processors, integrations) to deliver the Service. These providers are contractually required to protect data and use it only for permitted purposes.

5. Security of your data

We implement administrative, technical and physical safeguards designed to protect personal data. Examples include encrypted storage, access controls, logging and regular security reviews. No system is 100% secure; you must also take steps to secure your accounts.

6. Contact

If you have questions, requests or complaints about this Privacy Policy or our data practices, contact us:

Security Desk Ltd
support@securitydesk.com
123 Security Boulevard, Cyber City

Last updated: 16 Sep 2025

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